Two products, one architecture. Operate automates the patient lifecycle at every practice. Intelligence rolls those operations into PE-grade portfolio analytics — without patient data ever leaving the practice.
The reporting layer your sponsor wants. The compliance posture your IT team wants.
Every touchpoint a patient has with the practice — agentic, audited, on-brand.
Custom builds of this architecture run six figures. Praxis productizes it.
Every HIPAA identifier is removed before data leaves the building. The tool is open source under MIT — your IT and compliance teams can audit it themselves at github.com/hurshpatel95-source/praxis-deid-tool.
Only de-identified, banded, month-granular data crosses the wire. Praxis cloud holds zero PHI by construction. Every sync is audit-logged.
Dashboards, cohort benchmarks, exit-readiness scorecards. PE sponsor reporting becomes the path of least resistance — not the painful add-on.
Eight modules covering acquisition, conversion, retention, and reactivation. Every action audited. Every agent explainable. On-brand by default.
Books appointments after-hours and during overflow. On-brand voice, audited transcripts, agent-explainable.
Every missed call gets a text within 60 seconds. Inbox routes to staff or agent depending on intent.
Monitors Google + Yelp + DSO platforms. Drafts on-brand responses; staff approves with one click.
Hygiene recall, treatment-plan follow-up, lapsed-patient reactivation. Audited, on-cadence, attributable.
Practice site that books appointments inline. Chat agent qualifies leads, answers FAQs, hands off cleanly.
Each location ranks for "dentist near me" intent. GBP posts auto-drafted, citations monitored.
Reminder + confirmation flow that reduces no-shows. Multi-channel — SMS, voice, email — practice-by-practice cadence.
Tracks every Google/Meta-sourced call back to the booked appointment. Per-channel ROI, no spreadsheets.
Phone rings after hours. Missed call. Web form. New review. Treatment plan accepted but unscheduled. Every touchpoint becomes a structured event.
The right module fires — voice AI, text-back, response draft, recall campaign — using the practice's brand and policies. Approval workflow when stakes are high.
Booked appointment in the PMS. Review responded. Lead attributed to channel. Conversion logged for Intelligence — same architecture, no PHI in the cloud.